Our privacy commitments apply to everyone who has a relationship with CheetahPay, including customers, merchants, payors, payees, and website visitors.

This Privacy Policy describes how CheetahPay, a product of Crypton Mobile, LLC (“CheetahPay,” “we,” “our,” or “us”) collects, uses, protects, and shares information.

The term “you” or “your” includes your subsidiaries, affiliates, employees, agents, and (if applicable) your parent or legal guardian.

All use of CheetahPay products and services — including but not limited to digital payment processing (ACH, card, crypto-enabled payments where permitted), electronic signature services, electronic vault services, SMS messaging, identity verification, artificial intelligence tools, APIs, and website access — is subject to this Privacy Policy.

What Information Do We Collect?

When you use our Services, we collect information necessary to provide payment processing and related services.

This may include:

1. Transaction Information

• Payment amounts

• Payment method (ACH, card, crypto, or other enabled method)

• Wallet addresses (if applicable)

• Bank routing and account information (tokenized or encrypted)

• Transaction timestamps

• Merchant and counterparty identifiers

• Transaction status and confirmation data

• Blockchain transaction hashes (where applicable)

2. Identity and Account Information

• Name

• Email address

• Mailing address

• Phone number

• Business information

• Tax identification numbers (where required)

• Government-issued identification (where required for identity verification or compliance)

3. Device and Technical Information

• IP address

• Browser type and version

• Operating system

• Device identifiers

• Network information

• Mobile carrier

• Geolocation (where enabled or required for fraud prevention)

• API usage logs

4. Messaging and Communication Data

• Records of payment notifications sent or received

• SMS or email communication metadata

• Customer support communications

You may visit portions of our website anonymously; however, use of payment or account features requires submission of certain personal information.

How Do We Use Your Information?

We use collected information to:

• Process transactions and provide payment services

• Verify identity and prevent fraud

• Comply with applicable financial regulations (including AML, KYC, sanctions screening, and anti-fraud obligations)

• Communicate with you regarding transactions, account updates, security alerts, and support

• Improve our Services, security, and platform performance

• Provide customer support

• Enforce agreements and protect against misuse

We do not sell your personally identifiable information.

We do not use sensitive financial information for marketing purposes.

How Do We Protect Your Information?

We implement industry-standard administrative, technical, and physical safeguards to protect your information.

These measures include:

• SSL/TLS encryption during transmission

• Encryption of sensitive data at rest

• Tokenization of payment credentials where applicable

• Access controls and role-based permissions

• Multi-factor authentication (where enabled)

• Continuous monitoring for suspicious activity

While we use commercially reasonable efforts to protect your data, no internet transmission or storage system is 100% secure. Transmission of data is at your own risk.

Do We Use Cookies?

Yes.

We use cookies and similar technologies to:

• Authenticate users

• Maintain session security

• Process transactions

• Analyze website performance

• Improve user experience

You may disable cookies through your browser settings, but certain features of our Services may not function properly without them.

We may use trusted third-party analytics providers to better understand site usage. These providers are contractually restricted from using information for other purposes.

Do We Disclose Information to Outside Parties?

We do not sell or trade personally identifiable information.

We may share information with trusted third parties that assist us in operating our business, including:

• Banking partners

• Payment processors

• Identity verification providers

• Fraud detection services

• Cloud infrastructure providers

• Regulatory or compliance partners

All such parties are contractually obligated to maintain confidentiality and security.

We may also disclose information when necessary to:

• Comply with legal obligations or lawful requests

• Respond to subpoenas, court orders, or regulatory investigations

• Prevent fraud, financial crime, or identity theft

• Enforce our agreements

• Protect the rights, safety, or property of CheetahPay, users, or others

• Collect outstanding balances or transfer delinquent accounts

Non-personally identifiable information may be used for analytics or aggregated reporting.

Accuracy of Personal Information

We strive to maintain accurate records.

You may request access to or correction of your personal information by visiting our website, navigating to the Support section, and submitting a request.

We may decline requests that are unreasonably repetitive, technically burdensome, or that risk compromising others’ privacy.

You are responsible for ensuring the accuracy of the information you provide.

Third-Party Websites and Services

Our website or platform may link to third-party services.

We are not responsible for the privacy practices of third parties. You should review their privacy policies independently.

Regulatory Compliance and Financial Data

Because CheetahPay provides payment services, we may collect and retain information as required by:

• Anti-Money Laundering (AML) laws

• Know Your Customer (KYC) regulations

• Sanctions screening requirements

• Banking and payment network rules

We retain financial and transaction records for legally required retention periods.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verified parental consent.

Online Policy Scope

This Privacy Policy applies only to information collected through our website and Services, and not to information collected offline outside of CheetahPay operations.

Your Consent

By using our Services or providing personal information, you consent to the collection and use of information as described in this Privacy Policy.

If you do not agree, please do not use the Services.

Opt-Out and Communications Preferences

You may opt out of marketing communications by:

• Clicking the unsubscribe link in emails

• Replying STOP to SMS messages (where applicable)

• Submitting a request through our Support section

You may not opt out of transactional or legally required communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting. Continued use of the Services after updates constitutes acceptance of the revised Policy.

Contact Information

CheetahPay
A product of Crypton Mobile, LLC
725 Broad Street
Augusta, GA 30901

For privacy inquiries, please visit our website and navigate to the Support section to submit a request.